1. Where do I start to reserve the items I need?

Scroll up to the top of the home page. Click Select Pick Up and Drop Off Dates/Times. Choose your dates and time. It will allow you to add items to your cart if they are available.

2. Do I have to create an account to reserve my needed items?

Yes, this is how we ensure that you reserve your items and nobody else will be able to take your date. We will be able to communicate with you confirm your order has been placed, too.

3. When should I place my reservation?

To be safe, you should place your reservation as soon as you possibly can while planning your event. Busiest times of the year are during prom season, graduations, and summer weddings and family reunions. Take this as an example: It is January. May is beginning to fill up. Don't wait so that you will have everything you need!

4. When may I pick up and drop off my rented items?

You may pick up between 4-6pm the night prior to your event. The items are to be returned no later than 10am the day after your event. This still counts as just 1 day rental unless they are returned late. If returned late, there will be another 1 day rental charge.

5. How do I pay?

When checking out your cart, you will be given options to pay by credit/debit card, Google Pay, Cash App, and Amazon Pay. You may choose the "Pay Later" option. You will be invoiced and payment is due within 45 days of your reserved date.

6. How does the security deposit work?

The security deposit is fully refundable if the rental items are returned on time and without damage.

7. What if an item is damaged or missing?

While we do understand that accidents happen, it is your responsibility to return all items as they were picked up. We request that you count all of the items to ensure that each are being returned. Fees for any damaged or missing items will be your responsibility and charged to the card on file. We will do our very best to fix or clean the item before determining that the item is not salvageable. The fees will be at replacement cost.

8. Are any of the rentals available for a long term lease?

Yes! Please use our "Contact Us" section to ensure availability prior to ordering for extended periods of time.

9. Where is Salty Sweet Party Rentals, LLC. located?

We are local to Crawfordsville, Indiana. You will pick up at our facility near Sugar Creek Elementary School off of 47N towards Darlington, Indiana.

10. Do I have to clean the items I have rented prior to return?

Yes, our kiddos were Girl Scouts. We always used the motto, "Leave things better than you found them." We do expect that rentals are returned at least in as good condition as you received them. If they are dirty, the security deposit will be forfeited.

11. What if I don't know how to set up the outdoor theater system?

Our usual service is pick up/drop off service. Even so, for your convenience and peace of mind, we can definitely come help set up and pick up. Delivery and set up fee is $25.

12. Will there be instructions on how to use the rental items?

Absolutely! We do not want to leave you guessing and stressed. All concession machines and games will have detailed instructions. Please ensure that the instructions are returned with the rented item.

13. What if my event is postponed?

We understand that plans change. You may change the date, within 30 days of the event, for the full amount to be transferred to that date. This is as long as the items you reserved are available for your new date. There are no refunds available due to event date changes.